Privacy Policy

Privacy Policy

At Clutter to Cash, we are committed to protecting your privacy and handling your personal information responsibly in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This policy outlines what data we collect, why we collect it, and how it is stored and used.

1. Information We Collect

We may collect and process the following information:

  • Personal details: name, email address, phone number, billing and shipping address
  • Account information: if you register with us (e.g. login credentials)
  • Order details: product purchases, payment info (via secure payment gateways)
  • Website usage data: IP address, browser type, device info, pages visited (via cookies and analytics)

2. How We Use Your Information

Your information is used for:

  • Processing and fulfilling your orders
  • Managing your account and order history
  • Providing customer support
  • Sending order updates or transactional emails
  • Improving our website and services
  • Complying with legal obligations

We do not sell or rent your personal information to third parties.

3. Cookies & Tracking

We use cookies to improve your experience, such as:

  • Keeping your cart active
  • Remembering login preferences
  • Tracking how you use the site (e.g. through Google Analytics)

You may choose to disable cookies in your browser settings, although this may affect site functionality.

4. How We Store & Protect Your Data

We use secure servers, SSL encryption, and trusted third-party payment processors (e.g. PayFast) to keep your information safe. Only authorised staff have access to customer information, and data is only stored for as long as necessary.

5. Sharing Your Information

We may share data with:

  • Payment processors (e.g. Netcash, Float)
  • Delivery/courier services for shipping orders
  • Web analytics tools (e.g. Google Analytics)

All service providers are contractually bound to handle your data securely and only for the purpose provided.

6. Your Rights Under POPIA

As a South African consumer, you have the right to:

  • Request access to the personal data we hold about you
  • Correct or update your information
  • Withdraw consent for marketing communications
  • Lodge a complaint with the Information Regulator if you believe your data is misused

To make any of these requests, email us at info@cluttertocash.co.za.

7. Email Marketing (Optional Consent)

If you opt in, we may send you occasional newsletters or promotions. You can unsubscribe at any time by clicking the link in any marketing email.

8. Changes to This Policy

We may update this Privacy Policy periodically. All changes will be posted here with a revised date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
info@apollofurniture.co.za